Credit Manager

Job Purpose

The Credit Manager plays a vital role in supporting both internal teams and external customers, ensuring efficient credit operations and strategic decision-making. This position requires strong financial expertise in evaluating credit viability for B2B borrowers, with a focus on accuracy and efficiency in credit application processing. The Credit Manager will collaborate with leadership to refine policies, oversee reporting, and drive department objectives.

What you will do...

• Manage business relationships with Dunn & Bradstreet, Experian, Equifax, TransUnion, and Creditsafe
• Oversee vendor purchase orders and maintain account credit limits
• Partner with Herc Collections and Field Operations to implement effective policies
• Lead training and development initiatives for direct reports
• Review credit applications, emails, and calls to ensure professional communication and accurate financial decisions
• Conduct one-on-one meetings with direct reports, fostering team building and cultural improvement
• Establish a safe and supportive work environment
• Ensure credit limits are set appropriately based on credit worthiness to maximize revenue and minimize risk
• Responsible performance evaluation, training, work allocation and problem resolutions. 
• Provide monthly reporting and stats to Senior Management.
• Provide excellent customer service to both our internal and external customers.

Requirements

• Minimum five years of experience in financial and credit management, with progressive leadership responsibilities
• Exposure to contract law, secured transactions, and bankruptcy regulations
• Experience managing teams, developing talent, and driving business improvements
• Familiarity with ERP systems, including implementation or development
   

Skills

• Contract compliance and risk assessment
• Business operations and financial strategy expertise
• Strong understanding of cash flow and financial statements
• Proficiency in MS Office, Salesforce, and Oracle
• Leadership, negotiation, and conflict management abilities
• Excellent communication and multitasking skills in a high-volume work environment
• This role is designed for a strategic thinker who balances financial oversight with customer service excellence while guiding a high-performing team.