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HR IT Business Analyst

Date: Jul 19, 2022

Location: Bonita Springs, Florida, United States

Company: Herc Rentals

Req #: 48101

Herc Rentals Inc. is a premier, full-service equipment rental firm – providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers’ projects. 


With more than 55 years of equipment rental expertise, approximately 5,600 employees and approximately 312 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..



Short Description

As the IT Business Analyst at Herc Rentals, you will be a liaison between our business partners and IT the organization, supporting our technology that enhances our employee experience and drives our overall goal of being an employer of choice. You will assess the changing needs of the business, analyze the impact, support communication between relevant groups, and capture requirements.  You will work with the systems administrators and developers to ensure that they understand the specifications and assist in documenting all use cases.
Successful candidates will 

  • Work with business stakeholders and other subject matter experts to assess current capabilities to understand and document business requirements.
  • Develop and maintain good relationships with key business groups to enable improved decision-making within the business. 
  • Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
  • Actively participate and/or manage Business Acceptance Testing and User Acceptance Testing.
  • Develop and provide project status updates.
  • Participate in quality management reviews, reviews of the designs, prototypes, and other requirements work products to ensure they fulfill the requirements
  • Assist Project Manager with the overall day-to-day management of multiple projects including maintaining accurate project plans, producing meeting minutes, and ensuring that project objectives are achieved within time/cost/quality constraints. 
  • Plan and manage internal and external project communications, make certain of effective exchange of project information, status, issues, risks, and deliverables. 


  • Support our HR business partners for all HR system solutions.
  • Support our Infrastructure partners for IT projects.
  • Analyze user needs, facilitate process improvements, and document complete solutions.
  • Develop project documentation for systems, projects, and processes.
  • Coordinate testing of new patches or software releases and assist as required.
  • Maintain all SOX and Internal Audit Controls to ensure overall compliance. 
  • Maintain familiarity with other IT system/business application capabilities within the Herc portfolio.


    Professional Experience

    Experience working with SaaS solutions
    Knowledge around Project Management
    Understanding of HR business processes (HR, Benefits, Payroll, Time, etc.) is beneficial
    Understanding of ITIL practices and ServiceNow is beneficial

    Educational Background

    • Degree in Computer Science, Information Systems, Business Analysis, or other related field or recent equivalent work experience
    • Formal training in Project Management is preferred

    Conditions of Employment


    • Ability to be flexible, adapt to change, and work on multiple projects simultaneously and independently
    • Ability to work in a fast-paced environment with multiple priorities and changing demands while being responsive to end-user needs
    • Excellent verbal and written communication skills, with the ability to communicate complex information in a succinct, organized manner
    • HR Process knowledge (HR, Benefits, Payroll, Time, Learning, etc.)
    • Self-Starter; work independently and as a team member
    • Strong MS Office Skills (Excel, Visio, PowerPoint, Word)
    • Strong interpersonal skills, collaborative work style, and ability to develop effective working relationships and demonstrate commitment to being a team player
    • Strong organizational, analytical, and problem-solving skills, as well as technical proficiency
    • Application Support Service Delivery (Service Management) knowledge. Works well with onsite and offshore resources
    • Computer Skills
    • Project Management skills
    • Interpersonal Skills and Communication
    • Adaptability/Flexibility
    • Creativity/Innovation
    • Dependability
    • Problem Solving/Analysis
    • Sense of Urgency


    Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.


    Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 


    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.


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