Network Engineer
Date: Mar 3, 2023
Location: Bonita Springs, Florida, United States
Company: Herc Rentals
Req #: 55183
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.53 billion as of September 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 350 locations and has approximately 6,500 employees in North America.
We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.
Short Description
A Herc Network Engineer provides technical expertise in the oversight of a public and/or private network and public switched telephone networks. A Network Engineer plans, designs, installs, maintains, monitors, analyzes, troubleshoots, modifies and supports network communications systems to provide maximum performance and as well as evaluates and reports on new communications technologies to enhance network capabilities.
Responsibilities
- Responsible for configuration, implementation, and support for network installations as necessary.
- Provide network support and troubleshooting network solutions for an enterprise network.
- Work with customers, vendors, and technical teams to prospect and develop network design, installation, and support opportunities.
- Maintaining an established work schedule and providing on-call assistance, including nights, weekends, and/or holidays.
- Provide engineering level support for incident and problem management.
- Regularly monitor network performance.
- Create and maintain comprehensive documentation as it relates to network technologies, network topology, network equipment, and configurations.
- Ability to document standards, methods and produce drawings of environments.
- Attend and actively contribute to technical staff meetings.
- Participate in after-hours upgrades, troubleshooting, and/or on-call availability.
- Provide timely and accurate status updates to customer contacts and management.
- Provide engineering support for problems identified within multiple systems or applications and will act as an escalation point for service desk, managed services, and other support
- Demonstrate active participation in Herc Rentals Safety Culture, always prioritizing the safety of team members and customers alike
- Support all team members
- Learn and follow all company procedures and protocols
Requirements
Professional Experience
Educational Background
Conditions of Employment
Skills
- Proficient at customer knowledge transfer and documentation
- Strong attention to detail in-regard to project planning and documentation
- Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment
- Ability to communicate clearly and concisely, both verbally and with written documentation
- Ability to handle a growing, fast paced environment
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Mechanic Tool reimbursement of up to $300 per year
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
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