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Operational Excellence Manager

Date: Apr 6, 2021

Location: Bonita Springs, Florida, United States

Company: Herc Rentals

Req #: 23614

Herc Rentals Inc. is a premier, full-service equipment rental firm – providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers’ projects. 


With more than 55 years of equipment rental expertise, approximately 4,900 employees and approximately 270 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..



Short Description

The Manager, Operational Excellence will work with branches, regional management and the Field Support team to help support and develop the Herc Operating Model; Develop and implement processes applicable to the entire network of branches, including new technology (definition of business requirements, piloting and rollout)


  • Implement and project manage processes related to the Herc Consumption Chain
  • Project ownership will include Lean Six Sigma projects aimed to improve customer experience and drive additional revenue or reduction in cost.
  • Create and maintain Standard Operating Procedures (SOP)
  • Work with all Field Support Center departments to identify standard processes for the network of branches
  • Coaches other employees on the use of various tools, concepts and practices foundational to Lean Six Sigma
  • Assigned additional projects as business needs develop


    Professional Experience

    5+ years of professional experience
    Greenbelt Lean Six Sigma certification required, Blackbelt preferred – experience managing Lean Six Sigma Projects (DMAIC process)
    Rental equipment industry highly preferred
    Experience in data collection and analysis for Black Belt projects

    Educational Background

    BA/BS University degree preferred

    Conditions of Employment


    • Communicates professionally and effectively
    • Demonstrated ability to drive projects to completion
    • Energetic and enthusiastic with a desire to win
    • Confident, self-motivated, and ambitious
    • Drive results through teamwork
    • Strong communication skills; ability to communicate with all levels of the organization
    • Ability to influence others without formal authority; acting as a change agent, driving continuous improvement efforts in a fast paced and constantly evolving environment.
    • Work with cross-functional teams
    • Handle multiple assignments within a fast-paced environment while maintaining attention to detail


    Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.


    Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 


    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

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