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Operations Analyst

Date: Oct 21, 2021

Location: Bonita Springs, Florida, United States

Company: Herc Rentals

Req #: 33501

Herc Rentals Inc. is a premier, full-service equipment rental firm – providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers’ projects. 


With more than 55 years of equipment rental expertise, approximately 4,900 employees and approximately 270 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..



Short Description

The Operations Analyst will assist with functions related to Operations support.   The Operations Analyst provides comprehensive and effective support to Herc Rentals’ field operations. To achieve this objective, the Operations Analyst researches and responds to a wide variety of inquiries and system-related requests for assistance from team members at the branch level and corporate level.


  • Create, prepare, and analyze Operations reports
  • Extensive data manipulation using advanced queries and Excel techniques to facilitate senior leadership decisions
  • Develops and enhances processes that drive continuous improvement in system data integrity
  • Track key business metrics, and identify business process improvement opportunities
  • Become Operations SME regarding Point of Sale and reporting tools
  • Provides direct support to field team members for issues with RentalMan (Point of Sale system) processes, as well as equipment category/class creation and maintenance
  • Performs user acceptance testing (UAT) on break/fix and RentalMan enhancements
  • Document key business processes
  • Assists manager in developing goals and objectives to align with departmental and company objectives

Professional Experience

2 to 5 years of experience in an analyst function or related role
Advanced proficiency in MS Excel required
Strong time-management and multi-tasking skills with keen organizational and administrative abilities
Good verbal and written communication skills with the capacity to understand and affect audiences at all levels of the organization
Excellent analytical expertise with a dedication to delivering outstanding customer service
Experience with Wynne Systems preferred
Experience with SQL

Educational Background

Bachelor’s degree in a related field or equivalent experience plus a minimum of 2-5 years of experience in the rental industry (strongly preferred)


  • Ability to effectively communicate at all levels
  • Ability to work under tight deadlines
  • Demonstrated strong Business and Financial acumen
  • Detailed analysis of cost drivers and business modeling
  • Proficient in MS Office suite of tools (Access, Word, PowerPoint)
  • Strategic thinking
  • Strong interpersonal skills
  • Top end analytical skills


Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.


Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 


Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.


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