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Operations/Ancillary Business Analyst

Date: Jan 7, 2023

Location: Bonita Springs, Florida, United States

Company: Herc Rentals


Req #: 49751

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.34 billion as of June 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 335 locations and has approximately 6,100 employees in North America.


We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

Short Description

The business analyst will report to the Senior Ancillary Revenue Manager. The business analyst supports the ancillary team, operations team, and senior management with ad hoc and standard reporting dashboards.  The analyst will also complete various analysis as well as provide performance trends and insights. In addition, the analyst will assist with driving ancillary initiatives and identifying/measuring KPIs.



  • Develop and manage ancillary reporting including dashboards, monthly performance updates, trend analysis, and initiative tracking.
  • Gather reporting/dashboard requirements from various stakeholders and deliver desired output
  • Evaluate data and report findings for accuracy, completeness, intent, and scope, etc.
  • Work cross-functionally (Operations, Business Intelligence, Finance, Fleet, etc.) to obtain and validate information
  • Assist ancillary team on finding new product revenue and cost saving opportunities
  • Support various ancillary initiatives from both a performance and project management perspective
  • Work with other operations team members on reporting/analytics/insight requests  
  • Identify and create new ways to visualizing data and showing performance trends
  • Handle various ad hoc requests including ones from senior management
  • Maintain fees and surcharge pricing in counter system
  • Support the operational excellence team in terms of providing analytics/insights relating to process improvement opportunities
  • Assist with determining new metrics to evaluate business/product performance
  • Responsible for creating, launching and enhancing operational excellence dashboards
  • Work with senior ancillary manager to create new ancillary scorecards

Professional Experience

  • 2-4 years analytics/insights experience
  • Strategic and analytical mindset
  • Ability to complete tasks accurately and meet deadlines
  • Experience supporting initiatives/project management preferred
  • Experience working cross functionally
  • Product/rental business experience preferred

Educational Background

  • A four-year college degree is required


  • Tableau/Qlik experience required
  • Experience with Teradata/writing queries in SQL
  • Proficient in MS Office suite of tools
  • Drive results through teamwork
  • Strong written and verbal communication
  • Highly organized and strong attention to detail

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.


Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program



Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program



Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Mechanic Tool reimbursement of up to $300 per year

Auto & Home Insurance Discounts


Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance


Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.


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