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Systems Administrator - Salesforce

Date: Nov 15, 2021

Location: Bonita Springs, Florida, United States

Company: Herc Rentals

Req #: 36801

Herc Rentals Inc. is a premier, full-service equipment rental firm – providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers’ projects. 


With more than 55 years of equipment-rental expertise, approximately 5,100 employees and approximately 295 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..



Who we're looking for:

The Systems Administrator I is responsible for providing IT applications development, administration and product support for key business systems.  Specifically, this role will be supporting Force.com applications and FileNet.  The Application Administrator I will work in close collaboration with various business & functional teams to facilitate a continuous and seamless process for managing Herc Rentals’ relationship with its partners and customers.  This position will be responsible for planning, architecting/developing both large-scale and parallel smaller projects, providing systems administration/process design, as well as being comfortable delivering recommendations and analysis to management. 

How you will make a difference:

  • Be the liaison between teams working as an intermediary who helps support and translate needs across business units and functions
  • Partner with development and technical teams to ensure that they understand the specifications, conduct business process modeling, and generate applicable scenarios for the testing team
  • Validate and translate business requirements into functional requirements (what) and solutions (how) and contribute throughout the enhancement/development process with analysis, solutions, user acceptance testing and training

A day in the life:

  • Collaborate with key business stakeholders to capture business and technical requirements and translate requirements into detailed specifications 
  • Analyze complex systems and troubleshoot and isolate system issues.
  • Perform system administration, release management and deployment as well as management of system environments.
  • Proactively monitor for security gaps as it relates to internal and external threats.
  • Support the design and implementation of 3rd party data integrations
  • Create and manage users, roles/profiles, and security settings to ensure systems are secure
  • Configure and maintain declarative capabilities, including approval processes and flows; and default to these solutions whenever possible.
  • Implement and maintain various user-facing components such as custom reports, page layouts, dashboards and user input screens to provide a scalable solution that is also easily adopted by all users. 
  • Work closely with other IT Admin/Support teams to provide a highly available document management system.
  • Plan upgrades, patching, and other maintenance tasks to keep the system current.

We would especially love to hear if you have:

  • Experience supporting applications that run on the Force.com platform
  • Experience supporting FileNet or other document management systems
  • Experience with HTML, CSS, JavaScript and/or APEX technical languages

Educational Background:

  • Bachelor’s Degree in Computer Science (or related field).
  • Salesforce Administrator, Service Cloud, (or Advanced Administration) certifications.

You have the skills to:

  • Support an application development & release process, including requirements gathering, analysis and design, contemporary testing methodologies, and deployment management. 
  • Communicate effectively 
  • Collaborate across multiple functions and organizations and have the ability to approach technical and business solutions in a consultative manner
  • Work under tight deadlines and handle multiple detail-oriented tasks. 


Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.


Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 


Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.


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