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Sr Business Analyst

Date: Jun 30, 2022

Location: Bonita Springs, Florida, United States

Company: Herc Rentals

Req #: 45502

Herc Rentals Inc. is a premier, full-service equipment rental firm – providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers’ projects. 

 

With more than 55 years of equipment rental expertise, approximately 5,600 employees and approximately 312 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..

 

 

Short Description

The Oracle Business Analyst (BA) performs a critical role facilitating business process discussions, redesigning to solve inefficiencies, and laying the foundation for Oracle Applications support, upgrades, patching and enhancement planning.  The BA is the resident subject matter expert in how Oracle Applications are incorporated effectively into functional accounting processes.   The BA will interact with multiple levels of the user community and management to support, train, and align the system tools to the business requirements.

Responsibilities

  • Primary support of Oracle Applications (note: ancillary experience with BI Publisher, SLA, OBIEE, SQL Developer, or TOAD will be helpful in this role)
  • Provide primary triage of business issues within the Oracle E-business Suite and and tracking issues to resolution, possessing the knowledge to route issues to additional functional support, technical support, or to Oracle Support as needed
  • Act as the primary liaison for Oracle Applications, and other business applications, within the business sphere of operations
  • Engage with the business community to evaluate and document complex business requirements, as well as translate into technical design specifications in order to communicate to the appropriate technical resources
  • Direct and aid the user community in the testing and validation of process or system changes
  • Create and maintain test cases for all testing cycles
  • Provide user mentoring, training, and assistance to maximize business process efficiency
  • Identify gaps and recommend business and/or system options to continually improve and to reduce transaction costs, utilizing standard functionality wherever possible
  • Manage day-to-day support tickets to resolution within the corporate framework utilizing local, off-shore, and contracted service providers
  • Provide Oracle Applications expertise in the configuration and maintenance of assigned modules
  • Maintain configuration documentation to support system audits
  • Identify user training gaps, define individual and department level training as required to close training gaps, as well as create and maintain training collateral and user guides
  • Stay up to date on required and recommended patching identified by Oracle and effectively communicate and coordinate with IT to support patch application and testing
  • In all areas, maintain reliable plans to support achievable delivery dates
  • Manage project related tasks by representing the needs of the business community and providing detailed functional and technical information to all concerned parties
  • Maintain an interface calendar in order to confirm timely and accurate interface schedules, as well as identify and resolve interface issues as they occur
  • Create and improve reporting to fit the needs of the business users utilizing Oracle or other tools to deliver accurate and timely information
  • Work with other BAs to assure end-to-end activities are in alignment
     

Requirements

  • 8+ years of Oracle Applications experience (11i or higher); Oracle Cloud experience is advantageous
  • 8+ years of business experience in a commercial industry, rental equipment is preferred

Educational Background

Bachelor's degree preferred

 

Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.

 

Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 

 

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.


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