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Floor Care Specialist

Date: Nov 23, 2021

Location: Boston, Massachusetts, United States

Company: Herc Rentals

Req #: 28825

Herc Rentals Inc. is a premier, full-service equipment rental firm – providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers’ projects. 

 

With more than 55 years of equipment rental expertise, approximately 4,900 employees and approximately 270 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..

 

 

Short Description

The purpose of the Floor Care Specialist is to be the Subject Matter Expert (SME) for all flooring and related products both internally and externally. This role is vital to the launch and growth of this product line. Self-starters with a strong work ethic will excel in this role. 

Responsibilities

  • Meet and exceed revenue goals for assigned territory.
  • Carry out “direct” sales activity for priority segments, create effective sales penetration plans
  • Cultivate effective “cross selling” activity “through and with” our existing sales professionals
  • Participate in ride-a-longs with other sales professionals to develop business and product knowledge of the customers and sales professionals
  • Attend trade associations and networking events to create external brand awareness
  • Ensure customers are receiving the highest level of service
  • Provide training and perform demonstrations on flooring equipment to employees and customers.
  • Perform job walks to ensure optimal solution and quote is provided to customer.
  • Perform job setups
  • Ensure accurate invoicing
  • Provide recommendations for improvement to your manager and the company
     

Requirements

    Professional Experience

    Progressive sales background and operational management experience in the equipment rental or related industry
    Professional Experience
    Customer service experience required
    Computer skills to support entering information into systems
    Basic knowledge of Microsoft Word and Excel programs
    Interpersonal skills
    Teamwork
    Listening skills
    Ability to communicate effectively and efficiently
    Dependability

    Educational Background

    Bachelor - Business Administration or related industry/field preferred

    Conditions of Employment

    Sound knowledge of equipment specifications, applications, and set up
    Problem analysis and problem resolution at both a strategic and functional level
    Sales and financial acumen
    A valid driver’s license

    Skills

    • Able to walk into unfamiliar environments and adjust rapidly to the setting
    • Ability to drive company/departmental Vision and Purpose
    • Ability to follow up with customers in a timely manner
    • Ability to engage in natural verbal interaction with customers
    • Attention to detail
    • Multi-tasking individual who uses project management skills to accomplish goals
    • Customer service focused
    • Must react to changing business needs

     

    Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.

     

    Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 

     

    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

     

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