Dispatcher B 1

Date: May 23, 2023

Location: Burbank, California, United States

Company: Herc Rentals

 

Req #: 56114

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.7 billion as of September 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 350 locations and has approximately 6,600 employees in North America.

 

We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

Short Description

This position is directly involved in identifying customer needs, coordinating activities of delivery drivers, maintaining competitive data, inventory control and daily business reporting. Some of the other responsibilities include.

Responsibilities

  • Answer customer calls and concerns
  • Prioritize, Schedule and Dispatch delivery and pick up of equipment
  • Determines the most effective mode and routing of equipment into company facilities and to the customer
  • Use routing tools to ensure movement of equipment adheres to DOT and State/Federal law
  • Relay work orders, messages, and information to and from drivers, supervisors and customers
  • Data entry
  • Other tasks, as assigned by management

Requirements

    Professional Experience

    Educational Background

    Bachelor's degree preferred

    Conditions of Employment

    Skills

    • Ability to effectively work on multiple assignments in the fast-paced environment of the construction industry
    • An attention to detail
    • Customer service focused
    • Excellent communication skills
    • Must have good data entry skills
    • Must have strong understanding of the logistics pertaining to the greater Bakersfield market and heavy equipment movement
    • Prior Dispatch experience required
    • Strong computer skills

    Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

     

    Keeping you healthy

    Medical, Dental, and Vision Coverage

    Life and disability insurance

    Flex spending and health savings accounts

    Virtual Health Visits

    24 Hour Nurse Line

    Healthy Pregnancy Program

    Tobacco Cessation Program

    Weight Loss Program

     

     

    Building Your Financial Future

    401(k) plan with company match

    Employee Stock Purchase Program

     

     

    Life & Work Harmony

    Paid Time Off (Holidays, Vacations, Sick Days)

    Paid parental leave.

    Military leave & support for those in the National Guard and Reserves

    Employee Assistance Program (EAP)

    Adoption Assistance Reimbursement Program

    Tuition Reimbursement Program

    Mechanic Tool reimbursement of up to $300 per year

    Auto & Home Insurance Discounts

     

    Protecting You & Your Family

    Company Paid Life Insurance

    Supplemental Life Insurance

    Accidental Death & Dismemberment Insurance

    Company Paid Disability Insurance

    Supplemental Disability Insurance

    Group Legal Plan

    Critical Illness Insurance

    Accident Insurance

     

    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.


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