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Service Technician II - Cinelease

Date: Jan 19, 2023

Location: Charlotte, North Carolina, United States

Company: Herc Rentals

 

Req #: 54836

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.53 billion as of September 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 350 locations and has approximately 6,500 employees in North America.

 

We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

Short Description

Primarily responsible repairing electrical lighting rental equipment and the applicable accessories of various manufacturers and various types and sizes, with main goal to return the equipment back into rental inventory as efficiently as possible. Repair process includes trouble shooting the unit, diagnose the problem, coordinate the ordering of replacement parts, and completing the repair. Secondarily responsibility is to provide customer support directly to customers in the field on issues relating nonworking equipment.

Responsibilities

Responsible for repairing electrical equipment and related accessories that is delegated by Shop Supervisor by the timelines provided. 

Follow all prescribed manufacturer or electrical industry guidelines for trouble shooting and diagnosing problems with the equipment and repairing the equipment.

Maintain the required electrical repair certifications as required by the Company.

Work with all required PPE and use proper lifting techniques as required by Company policy, always keeping safety a top priority when processing all repairs within the Repair Department.  

Provide Shop Foreman/Purchase Agent proper list of replacement parts that are needed to repair equipment in a timely manner.

Keep work area in a clean and orderly manner free of any hazardous materials, and make sure equipment to be repaired is properly organized and maintained as prescribed by Company Policy.

Properly complete all required incoming and outgoing repair paperwork as prescribed by Company policy.

Input any required information into the Company’s computerized inventory tracking system that may be required when processing equipment for repairs.  

Opening and closing of buildings as required.

Interact with customers, as required by Shop Supervisor, by telephone or in-house meetings to assist in trouble shoot nonworking equipment to provide solutions to their questions or issues.

Initiate request for replacement parts for future and assist with keeping and maintaining a required level on parts on hand. 

Answer and assist the Purchase Agent with processing warranty claims from the manufacturer.

Assist in determining what electrical equipment is required to be sent out to third party vendors for repair and assist in the coordination of that process.

Assist in any special projects a delegated by Shop Supervisor.

Maintain a good attitude and exercise team work at all times during the work day and at the work place.

Requirements

    Professional Experience

    Educational Background

    Conditions of Employment

    Skills

      Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

       

      Keeping you healthy

      Medical, Dental, and Vision Coverage

      Life and disability insurance

      Flex spending and health savings accounts

      Virtual Health Visits

      24 Hour Nurse Line

      Healthy Pregnancy Program

      Tobacco Cessation Program

      Weight Loss Program

       

       

      Building Your Financial Future

      401(k) plan with company match

      Employee Stock Purchase Program

       

       

      Life & Work Harmony

      Paid Time Off (Holidays, Vacations, Sick Days)

      Paid parental leave.

      Military leave & support for those in the National Guard and Reserves

      Employee Assistance Program (EAP)

      Adoption Assistance Reimbursement Program

      Tuition Reimbursement Program

      Mechanic Tool reimbursement of up to $300 per year

      Auto & Home Insurance Discounts

       

      Protecting You & Your Family

      Company Paid Life Insurance

      Supplemental Life Insurance

      Accidental Death & Dismemberment Insurance

      Company Paid Disability Insurance

      Supplemental Disability Insurance

      Group Legal Plan

      Critical Illness Insurance

      Accident Insurance

       

      Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.


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