Share this Job

Date: May 14, 2019

Location: Chicago, IL, United States

Company: Herc Rentals

Herc Rentals Inc. (NYSE: HRI) is an equipment rental firm committed to providing its customers with unparalleled service and expert solutions needed to take on the most demanding jobs.

 

With more than 50 years of equipment rental expertise, our growing team consists of more than 5,000 employees and 270 company-owned branches. Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings, value-added services and consultative services that support its customers’ construction, industrial, remediation and maintenance projects.

 

We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on honesty, excellence, respect, and commitment.

 

Short Description

Responsibilities

Develop and oversee employees productivity

Be responsible for coaching and developing employees

Hold monthly staff meetings to keep employees motivated and informed of business operations

Handle or assist in the resolution of customer service issues

Maintain a high level of customer service

Maximize sales revenue for the branch through excellent customer service on existing orders, closing sales from inbound inquiries.

Provide customers with expert advice on equipment selection, operation and maintenance and protect company property through adherence to company policies.

Follow up with customer to ensure on time delivery and equipment condition.

Successfully maximize results from sales opportunities. Follow up on all rate inquiries and close all pending deals. Know competitive pricing, procedures, and tendencies.

Notify Sales Representatives of any and all leads immediately.

Communicate all potential/lost rents to the Branch Manager and Sales Representative immediately.

Coordinate equipment handling for rentals. Ensure all equipment is located/secured for all rentals. Before leaving each day, both present and following workday must be prepared and first deliveries arranged.

Maintain information records as required.

Complete any and all special assignments or projects from District Manager in a timely manner.

Requirements

    Professional Experience

    Customer Service, Management, and Sales experience required

    Properly manage employees including; training, developing, setting expectations, and disciplining

    Educational Background

    Bachelor’s degree or College Diploma in a business-related field preferred

    Conditions of Employment

    Skills

    • Excellent communications skills with the ability to engage in verbal interactions with customers.
    • Strong Sales skills
    • Strong problem-solving and decision making skills

     

    At Herc Rentals, our success depends on the success of our people. Our ability to provide exceptional service to our customers and maintain a leadership position in our industry is a result of the people we hire and develop. We are growing in dynamic new ways and we recognize that the right people, offering their ideas and expertise, will enable us to continue our success.

     

    Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays.

     

    Herc Rentals does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor.


    Job Segment: Medical, Manager, Healthcare, Management

    Find similar jobs: