Coordinator

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Date: May 23, 2023

Location: Edmonton, Alberta, Canada

Company: Herc Rentals

Req #: 56195

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.7 billion as of September 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 350 locations and has approximately 6,600 employees in North America.

 

We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

 

Short Description

The ProSales Associate position is designed to develop the candidate’s knowledge of the equipment rental industry. In this entry level role, you will be able to answer product and service questions, process rental orders, and fulfill our customers’ needs with accuracy and efficiency. This is an excellent opportunity for motivated self-starters who want to grow their career in Operations. 

Responsibilities

  • Manage large amounts of inbound calls and deal with walk-in traffic in a timely manner
  • Answer all email inquiries
  • Resolve customer inquiries and deal with any issues or concerns
  • Provide customers with expert advice on the selection and operation of all the various types of tools and equipment
  • Generate additional sales revenue through superior customer service on all existing orders
  • Write up rental agreements
  • Source available equipment from other branches within the region
  • Schedule delivery and pick up of equipment
  • Support all team members
  • Perform additional duties as assigned

Requirements

  • Team player
  • Ability to make outbound calls and generate sales
  • Ability to multi-task in a fast-paced environment
  • Active participation in Herc Rentals Safety Culture, always prioritizing the safety of team members and customers alike
  • Demonstrate initiative and strong organizational skills
  • Exceptional communication skills while maintaining a professional customer service focused attitude

Educational Background

• Associate or Bachelor's degree preferred

Conditions of Employment

  • Must have valid driver’s license with clean abstract
  • This position requires candidates to be on-call every other weekend
  • A background in parts and inventory control 

 

Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.

 

Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 

 

Herc Rentals is an equal opportunity employer


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