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Central Operations Manager

Date: Jun 21, 2022

Location: Foothill Ranch, California, United States

Company: Herc Rentals

Req #: 46641

Herc Rentals Inc. is a premier, full-service equipment rental firm – providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers’ projects. 


With more than 55 years of equipment rental expertise, approximately 5,600 employees and approximately 312 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..



Short Description

The Central Operations Manager manages the activity in Central Trucking, Central Ordering, and Central Field Service Dispatch and well as responsibility for all costs and P&L statements for the shared cost center/ pool.

The key responsibilities and accountabilities for the incumbent are to:

The Central Operations Manager oversees all facets of the Central Ordering, Trucking and Field Service to include customer interaction, business generation, and process management. The Central Operations Manager commands a team of Central Reservation Coordinators, Central Trucking Dispatchers, and a Field Service Dispatcher with dotted line reporting of pooled drivers and field service mechanics.


  • Achievement of operational goals and financial objectives for cost center/ pool
  • Manage required administrative tasks, controls and reports
  • Work with region management to maintain proper staffing levels to support the business
  • Responsible for hiring, employee performance management (PMED), and terminations 
  • Proactive service fleet management to maximize revenue and minimize costs
  • Responsible for ongoing cost efficiency and department continuous improvement efforts
  • Ensure coordination of all preventative maintenance and adherence to DOT, Gov regulations, HERC requirements
  • Proactive communication with internal/external customers
  • Work with sales reps on selling central operation attributes to customers
  • problem resolution utilizing root cause analysis tools
  • Adhere to company policies and procedures
  • All other tasks assigned by management


    Professional Experience

    Educational Background

    Bachelor's degree from an accredited 4-year college preferred

    Conditions of Employment



      Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.


      Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 


      Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

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