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Inside Sales Rep

Date: Jan 11, 2023

Location: Foothill Ranch, California, United States

Company: Herc Rentals


Req #: 54767

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.53 billion as of September 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 350 locations and has approximately 6,500 employees in North America.


We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

Short Description

As a member of the Central Ordering Team, the Inside Sales Representative will assist outside sales to drive incremental revenue growth, improve overall sales productivity, and generate new account penetration through the initiation of the sales cycle.  As a member of the sales team the Inside Sales Representative is responsible for building and managing sales as well as establishing account presence and building trust with all customers looking to order from HERC.


The Inside Sales Representative is a critical position in the success of the Region’s continued growth in account base and revenue generation. The Inside Sales Representative is accountable for all facets of the business to include reservation close ratio, revenue growth, and customer 


  • Take incoming sales call and provide industry leading customer service.
  • Maintain and manage customer contact lists to include future follow up to grow revenue.
  • Meet call and close ratio goals as set by the Manager of Central Ordering.
  • Ability to work individually in a fast paced environment
  • Uses consistent business processes to achieve desired results
  • Develop and maintain customer relationships.
  • Work with outside sales force to gain new customers.
  • Work with outside sales force to maintain and grow existing customers.
  • Execute specific sales initiatives as they are developed.
  • Monday thru Friday. Must be able to work an 8-hour shift between 6 a.m. and 6 p.m.


Professional Experience

  • A minimum of 1-3 years of sales experience with a focus on customer service. 
  • Inbound telephone sales experience preferred.  
  • Self-Starter 
  • Results oriented, with demonstrated customer service skills.
  • Sales and negotiation skills
  • Customer service resolution practices


    Professional Experience

    Educational Background

    College degree in business administration, marketing or related field preferred

    Conditions of Employment


    • Computer skills
    • Excellent Communication Skills, both verbal and written
    • Telephone communication

    Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.


    Keeping you healthy

    Medical, Dental, and Vision Coverage

    Life and disability insurance

    Flex spending and health savings accounts

    Virtual Health Visits

    24 Hour Nurse Line

    Healthy Pregnancy Program

    Tobacco Cessation Program

    Weight Loss Program



    Building Your Financial Future

    401(k) plan with company match

    Employee Stock Purchase Program



    Life & Work Harmony

    Paid Time Off (Holidays, Vacations, Sick Days)

    Paid parental leave.

    Military leave & support for those in the National Guard and Reserves

    Employee Assistance Program (EAP)

    Adoption Assistance Reimbursement Program

    Tuition Reimbursement Program

    Mechanic Tool reimbursement of up to $300 per year

    Auto & Home Insurance Discounts


    Protecting You & Your Family

    Company Paid Life Insurance

    Supplemental Life Insurance

    Accidental Death & Dismemberment Insurance

    Company Paid Disability Insurance

    Supplemental Disability Insurance

    Group Legal Plan

    Critical Illness Insurance

    Accident Insurance


    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

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