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Inside Sales Representative

Date: Jun 5, 2021

Location: Foothill Ranch, California, United States

Company: Herc Rentals

Req #: 25181

Herc Rentals Inc. is a premier, full-service equipment rental firm – providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers’ projects. 

 

With more than 55 years of equipment rental expertise, approximately 4,900 employees and approximately 270 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..

 

 

Short Description

As a member of the Central Ordering Team, the Inside Sales Representative will assist outside sales to drive incremental revenue growth, improve overall sales productivity, and generate new account penetration through the initiation of the sales cycle.  As a member of the sales team the Inside Sales Representative is responsible for building and managing sales as well as establishing account presence and building trust with all customers looking to order from HERC.

 

The Inside Sales Representative is a critical position in the success of the Region’s continued growth in account base and revenue generation. The Inside Sales Representative is accountable for all facets of the business to include reservation close ratio, revenue growth, and customer 

Responsibilities

  • Take incoming sales call and provide industry leading customer service.
  • Maintain and manage customer contact lists to include future follow up to grow revenue.
  • Meet call and close ratio goals as set by the Manager of Central Ordering.
  • Ability to work individually in a fast paced environment
  • Uses consistent business processes to achieve desired results
  • Develop and maintain customer relationships.
  • Work with outside sales force to gain new customers.
  • Work with outside sales force to maintain and grow existing customers.
  • Execute specific sales initiatives as they are developed.
  • Monday thru Friday. Must be able to work an 8-hour shift between 6 a.m. and 6 p.m.

 

Professional Experience

  • A minimum of 1-3 years of sales experience with a focus on customer service. 
  • Inbound telephone sales experience preferred.  
  • Self-Starter 
  • Results oriented, with demonstrated customer service skills.
  • Sales and negotiation skills
  • Customer service resolution practices

Requirements

    Professional Experience

    Educational Background

    College degree in business administration, marketing or related field preferred

    Conditions of Employment

    Skills

    • Computer skills
    • Excellent Communication Skills, both verbal and written
    • Telephone communication

     

    Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.

     

    Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 

     

    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.


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