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Key Account Coordinator

Date: Oct 13, 2021

Location: Miami, Florida, United States

Company: Herc Rentals

Req #: 31123

Herc Rentals Inc. is a premier, full-service equipment rental firm – providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers’ projects. 

 

With more than 55 years of equipment rental expertise, approximately 4,900 employees and approximately 270 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..

 

 

Short Description

The Key Account Coordinator position is designed to resolve our customers’ needs as a single point of contact, coordinate the activities of all personnel within the branch, and provide the reporting and tracking of all daily business activities.  This is an excellent opportunity for motivated self-starters who want to enhance their skills with a company whose reputation speaks for itself.

Responsibilities

Answer customer inquiries and resolve their issues/concerns

Schedule delivery and pick up of equipment

Maximize/generate additional sales revenue through superior customer service on all existing orders

Finalize sales from all inbound inquiries and successful outbound telemarketing

Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment

Generate, process, analyze and review the daily business reports

Support all team members

Requirements

    Professional Experience

    Professional Experience
    Educational Background
    Bachelor's degree preferred
    Valid driver’s license

    Educational Background

    Conditions of Employment

    Skills

    • Ability to engage in natural verbal interaction with customers
    • Able to walk into unfamiliar environments and adjust rapidly to the setting
    • Customer service focused
    • Attention to detail
    • Solid and proven computer skill set (knowledge of MS Office is preferred)
    • Multi-task on multiple assignments within a fast-paced environment

     

    Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.

     

    Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 

     

    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

     

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