Field Service Specialist
Date: Nov 21, 2023
Location: Newark, New Jersey, United States
Company: Herc Rentals
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.7 billion as of June 30, 2023. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 373 locations and has approximately 6,900 employees in North America.
Short Description
Pay: $25 hourly
The Field Service Specialist will communicate with rental customers and internal staff to coordinate service of equipment away from branch locations. The Field Service Specialist will dispatch field maintenance, assist in tracking of costs and input work orders.
Responsibilities
Assist the Maintenance Supervisor with the following:
Communication with all customers, internal and external – including over the phone troubleshooting
Processing of field service work orders
Parts ordering
Coordination of outside vendors
Coordinate and dispatch all road mechanics in a timely manner
Ensure unparalleled customer satisfaction and rise customer issues to Maintenance Supervisor
All other tasks assigned by Management
Adhere to company policies and procedures
Professional Experience
Educational Background
Skills
- Interpersonal communication
- Technical Diagnostics
- Strong computer skills
Req #: 57699
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
Job Segment:
Maintenance, Field Service, Manufacturing