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Key Account Coordinator

Date: Nov 23, 2022

Location: Orlando, Florida, United States

Company: Herc Rentals

 

Req #: 53044

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.34 billion as of June 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 335 locations and has approximately 6,100 employees in North America.

 

We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

Short Description

The Key Account Coordinator position is designed to resolve our customers’ needs as a single point of contact, coordinate the activities of all personnel within the branch, and provide the reporting and tracking of all daily business activities.  This is an excellent opportunity for motivated self-starters who want to enhance their skills with a company whose reputation speaks for itself.

Responsibilities

Answer customer inquiries and resolve their issues/concerns

Schedule delivery and pick up of equipment

Maximize/generate additional sales revenue through superior customer service on all existing orders

Finalize sales from all inbound inquiries and successful outbound telemarketing

Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment

Generate, process, analyze and review the daily business reports

Support all team members

Requirements

    Professional Experience

    Professional Experience
    Educational Background
    Bachelor's degree preferred
    Valid driver’s license

    Educational Background

    Conditions of Employment

    Skills

    • Ability to engage in natural verbal interaction with customers
    • Able to walk into unfamiliar environments and adjust rapidly to the setting
    • Customer service focused
    • Attention to detail
    • Solid and proven computer skill set (knowledge of MS Office is preferred)
    • Multi-task on multiple assignments within a fast-paced environment

    Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

     

    Keeping you healthy

    Medical, Dental, and Vision Coverage

    Life and disability insurance

    Flex spending and health savings accounts

    Virtual Health Visits

    24 Hour Nurse Line

    Healthy Pregnancy Program

    Tobacco Cessation Program

    Weight Loss Program

     

     

    Building Your Financial Future

    401(k) plan with company match

    Employee Stock Purchase Program

     

     

    Life & Work Harmony

    Paid Time Off (Holidays, Vacations, Sick Days)

    Paid parental leave.

    Military leave & support for those in the National Guard and Reserves

    Employee Assistance Program (EAP)

    Adoption Assistance Reimbursement Program

    Tuition Reimbursement Program

    Mechanic Tool reimbursement of up to $300 per year

    Auto & Home Insurance Discounts

     

    Protecting You & Your Family

    Company Paid Life Insurance

    Supplemental Life Insurance

    Accidental Death & Dismemberment Insurance

    Company Paid Disability Insurance

    Supplemental Disability Insurance

    Group Legal Plan

    Critical Illness Insurance

    Accident Insurance

     

    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

     

    #LI-DV1

     


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