Share this Job

Central Reservation Coordinator

Date: Sep 19, 2022

Location: Phoenix, Arizona, United States

Company: Herc Rentals

 

Req #: 51005

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.34 billion as of June 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 335 locations and has approximately 6,100 employees in North America.

 

We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

Short Description

The successful candidate is responsible for identifying customer needs for sales, rental or service, via phone customers.


Our product line includes everything from small hand held tools to large earthmovers from the industry's leading manufacturers. From multi-billion dollar corporate endeavors to weekend homeowner projects, we're ready to help with quality equipment and top-level service. Driven by a passion for personal and professional growth, our careers come fueled for success.

Responsibilities

  • Answer phones
  • Identify customer needs regarding sales, rental or service
  • Complete reservations
  • Help client identify specifications regarding equipment
  • Coordinate deliveries and pickups
  • Coordinate and follow-up on service calls, past due accounts
  • Run reports on Herc Rentals systems.
  • Must be computer literate, working knowledge of Microsoft Office and Lotus Notes.
  • College degree in business administration, marketing or related field preferred
  • Experience in customer service, sales or operations
  • Knowledge of the rental industry, including knowledge of industrial and construction equipment and tools a plus
  • Effective written and verbal communication skills
  • Good organizational skills

Requirements

    Professional Experience

    Educational Background

    Conditions of Employment

    Skills

      Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

       

      Keeping you healthy

      Medical, Dental, and Vision Coverage

      Life and disability insurance

      Flex spending and health savings accounts

      Virtual Health Visits

      24 Hour Nurse Line

      Healthy Pregnancy Program

      Tobacco Cessation Program

      Weight Loss Program

       

       

      Building Your Financial Future

      401(k) plan with company match

      Employee Stock Purchase Program

       

       

      Life & Work Harmony

      Paid Time Off (Holidays, Vacations, Sick Days)

      Paid parental leave.

      Military leave & support for those in the National Guard and Reserves

      Employee Assistance Program (EAP)

      Adoption Assistance Reimbursement Program

      Tuition Reimbursement Program

      Mechanic Tool reimbursement of up to $300 per year

      Auto & Home Insurance Discounts

       

      Protecting You & Your Family

      Company Paid Life Insurance

      Supplemental Life Insurance

      Accidental Death & Dismemberment Insurance

      Company Paid Disability Insurance

      Supplemental Disability Insurance

      Group Legal Plan

      Critical Illness Insurance

      Accident Insurance

       

      Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.


      Job Segment: Event Planning, Aerospace, Retail Sales, Hospitality, Automotive, Aviation, Retail