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Floor Care Specialist

Date: Nov 17, 2022

Location: Richmond, Virginia, United States

Company: Herc Rentals


Req #: 53965

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.34 billion as of June 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 335 locations and has approximately 6,100 employees in North America.


We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

Short Description

The purpose of the Floor Care Specialist is to be the Subject Matter Expert (SME) for all flooring and related products both internally and externally. This role is vital to the launch and growth of this product line. Self-starters with a strong work ethic will excel in this role. 


  • Meet and exceed revenue goals for assigned territory.
  • Carry out “direct” sales activity for priority segments, create effective sales penetration plans
  • Cultivate effective “cross selling” activity “through and with” our existing sales professionals
  • Participate in ride-a-longs with other sales professionals to develop business and product knowledge of the customers and sales professionals
  • Attend trade associations and networking events to create external brand awareness
  • Ensure customers are receiving the highest level of service
  • Provide training and perform demonstrations on flooring equipment to employees and customers.
  • Perform job walks to ensure optimal solution and quote is provided to customer.
  • Perform job setups
  • Ensure accurate invoicing
  • Provide recommendations for improvement to your manager and the company


    Professional Experience

    Progressive sales background and operational management experience in the equipment rental or related industry
    Professional Experience
    Customer service experience required
    Computer skills to support entering information into systems
    Basic knowledge of Microsoft Word and Excel programs
    Interpersonal skills
    Listening skills
    Ability to communicate effectively and efficiently

    Educational Background

    Bachelor - Business Administration or related industry/field preferred

    Conditions of Employment

    Sound knowledge of equipment specifications, applications, and set up
    Problem analysis and problem resolution at both a strategic and functional level
    Sales and financial acumen
    A valid driver’s license


    • Able to walk into unfamiliar environments and adjust rapidly to the setting
    • Ability to drive company/departmental Vision and Purpose
    • Ability to follow up with customers in a timely manner
    • Ability to engage in natural verbal interaction with customers
    • Attention to detail
    • Multi-tasking individual who uses project management skills to accomplish goals
    • Customer service focused
    • Must react to changing business needs

    Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.


    Keeping you healthy

    Medical, Dental, and Vision Coverage

    Life and disability insurance

    Flex spending and health savings accounts

    Virtual Health Visits

    24 Hour Nurse Line

    Healthy Pregnancy Program

    Tobacco Cessation Program

    Weight Loss Program



    Building Your Financial Future

    401(k) plan with company match

    Employee Stock Purchase Program



    Life & Work Harmony

    Paid Time Off (Holidays, Vacations, Sick Days)

    Paid parental leave.

    Military leave & support for those in the National Guard and Reserves

    Employee Assistance Program (EAP)

    Adoption Assistance Reimbursement Program

    Tuition Reimbursement Program

    Mechanic Tool reimbursement of up to $300 per year

    Auto & Home Insurance Discounts


    Protecting You & Your Family

    Company Paid Life Insurance

    Supplemental Life Insurance

    Accidental Death & Dismemberment Insurance

    Company Paid Disability Insurance

    Supplemental Disability Insurance

    Group Legal Plan

    Critical Illness Insurance

    Accident Insurance


    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.


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