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Senior Sales and Operations Coordinator

Date: Sep 30, 2021

Location: Union City, California, United States

Company: Herc Rentals

Req #: 31532

Herc Rentals Inc. is a premier, full-service equipment rental firm – providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers’ projects. 


With more than 55 years of equipment rental expertise, approximately 4,900 employees and approximately 270 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..



Short Description

The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.  
In this role you will learn to how to... 
•    Be a leader and a manager 
•    Manage a profit and loss statement 
•    Effectively grow a diverse portfolio of customers 
•    Manage a fleet inventory mix 
•    Become a safety expert 
•    Be an expert in the equipment rental industry 
•    Be promoted and grow your career! 

Job Responsibilities

  • Proactively answer and resolve customer questions
  • Schedule delivery and pickup of equipment and become a trusted partner to the drivers and delivery vendors
  • Optimize routing of drivers by being a DOT Regulations expert
  • Aid and support the other coordinators at the branch
  • Be a trusted partner to the territory sales representatives
  • Manager a portfolio of customers
  • Maximize revenue through superior customer service on all existing orders
  • Finalize sales for both inbound and outbound calls
  • Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
  • Generate, process, analyze and review the daily business reports
  • Support all team members

Essential Job Functions

•    Ability to safely drive and operate multiple types of vehicles and equipment 
•    Be able to regularly lift 50lbs or more
•    Ability to sit, stand, and walk for extended periods of time
•    Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel, and stoop for extended periods of time
•    Must be able to work indoors and outdoors when required of the job


Ability to communicate with customers
Ability to input information into computer systems
Ability to read, write, speak and understand English
Basic knowledge of Microsoft Word and Excel programs


High School or GED required, College Degree preferred


2 to 4 years of relatable experience
A valid driver's license with a clean driving record


Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.


Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 


Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.



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