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Senior Enterprise Applications Analyst

Date: Jan 12, 2023

Location: Toronto, Ontario, Canada

Company: Herc Rentals

Req #: 54707

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.53 billion as of September 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 350 locations and has approximately 6,500 employees in North America.


We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.


Short Description

Act as the primary resource to supervise and maintain the organization’s ERP systems through implementation best practices. This includes supporting, installing, configuring, upgrading, and maintaining the company’s investments in the chosen ERP technologies. Planning and coordinating the change management process required to support the systems necessary for business operations. This individual will develop and apply communication and problem-solving skills to solve issues related to the deployment ERP-application.


Support the application management activities for the NetSuite ERP applications at Herc LRX Canada

Provide requirement analysis, process review, configuration and development, documentation, and system enhancements within the NetSuite ERP system

Work with Business Process Owners, Business Analysts, and Functional Analysts to derive requirements for configuration changes

Work with Manufacturing and Finance counterparts at Herc FSC and LRX Canada to understand requirements and changes that need to be made to the NetSuite application

Implement tickets, changes, and enhancements

Document requirements for changes and reports

Identify improvement areas for NetSuite ERP

Facilitate user acceptance and validation of functionality with the business

Resolve critical and high priority incidents

Collaborate with NetSuite Support to remediate issues

Lead and direct NetSuite Support team and Appficiency Project implementation team

Create functional proof of concept on new functionality

Guide the end users on using NetSuite ERP

Communicate the impact of system changes and/or downtimes and coordinates the required actions across the technology and business teams

Create technical and end user documentations and training of system modifications and business process changes


    Professional Experience

    5+ years of relevant experience in NetSuite ERP / MRP

    Educational Background

    Bachelor’s degree in Engineering, Business Management, Accounting/Finance, or Technology

    Conditions of Employment


    • Manufacturing (Inventory, MRP, Core Manufacturing – WIP, BOM, ENGG) Application & business process knowledge
    • Knowledge of Financial domain like AP, PO, GL
    • NetSuite functional knowledge in Manufacturing and Finance modules – Inventory, Core Manufacturing, MRP, General Ledger, Payables and Tax
    • Application Support Service Delivery (Service Management) knowledge. Works well with onsite and offshore resources
    • Effective communication, interpersonal and presentation skills


    Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.


    Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 


    Herc Rentals is an equal-opportunity employer


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