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Business Analyst, Digital Platforms

Date: Jul 23, 2019

Location: Bonita Springs, FL, United States

Company: Herc Rentals

 

Herc Rentals Inc. (NYSE: HRI) is an equipment rental firm committed to providing its customers with unparalleled service and expert solutions needed to take on the most demanding jobs.

 

With more than 50 years of equipment rental expertise, our growing team consists of more than 5,000 employees and 270 company-owned branches. Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings, value-added services and consultative services that support its customers’ construction, industrial, remediation and maintenance projects.

 

We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on honesty, excellence, respect, and commitment.

Responsibilities

  • Prepare requirement specifications and test plans for new functions to be developed for Herc digital applications.
  • Provide project support for development personnel as new functions/processes are designed, written, tested and implemented.
  • Plan and execute transition tasks for ongoing support for digital applications. Schedule and coordinate go-live tasks.
  • Manage QA testing and ticket resolution
  • Create system documentation for internal use and for end-user reference.
  • Perform other project management tasks as needed: analysis of product capabilities, coordinate vendor schedules, follow-up commitments, research questions from development groups, propose policy changes, arrange review sessions with technical personnel, troubleshoot project problems.
  • Perform miscellaneous tasks as assigned by Department Manager.
  • Ability to manage onsite and remote team members
  • Provide for proactive management and oversight for applications and their support. This includes monitoring of service and performance metrics, incident and root cause analysis. Service and incident communication facilitation, troubleshooting problem areas in collaboration with the service provider, status and value proposition reporting.
  • Create system documentation for internal use and for end-user reference.
  • Perform other project management tasks as needed: analysis of product capabilities, coordinate vendor schedules, follow-up commitments, research questions from development groups, propose policy changes, arrange review sessions with technical personnel, troubleshoot project problems.

Professional Experience

  • College degree or equivalent work experience: 1-3 years in Information Systems and/or Business Analyst Role.
  • Experience with website and/or mobile design
  • Experience with Adobe Experience Manager a plus
  • Project Managing and Planning.
  • Highly organized and a self-starter that can work independently without constant supervision along with working as a team member.
  • Strong analytical and problem-solving skills.
  • Strong technical writing skills.
  • Strong Communication, leadership, facilitation and written skills.
  • Ability to manage multiple projects simultaneously.
  • Strong Microsoft Office skills (i.e. Word, Excel, Access).
  • Previous experience with Agile development process and project management tools
  • Proven track record of managing multiple projects at a time

 

If you are looking for an exciting and rewarding career with a growth-oriented company, Herc Rentals is the right place for you!  As an industry leader, we offer the opportunity for training, development, and advancement.  In addition, we offer highly competitive compensation and benefits package, including a generous vacation program.  Apply today to be part of a team built for success!

 

Herc Rentals does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor.

 

*LI-Post

 


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