Network Engineer Manager
Date: Apr 22, 2024
Location: Bonita Springs, FL, US, 34134
Company: Herc Rentals
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of March 31, 2023. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 412 locations and has approximately 7,600 employees in North America.
Short Description
The Network Engineering Manager is a leadership position responsible for overseeing various aspects of Herc Rentals' enterprise network. This role requires profound technical expertise, as well as strategic management capabilities to lead the design, installation, and management of enterprise networking solutions and related components. Additionally, this role will involve providing high-level input on system architecture and design changes, analyzing and resolving system hardware, software, and networking issues.
In addition to technical proficiency, it's crucial that the incumbent comprehends Herc Rentals' business objectives and management priorities. The Network Engineering Manager collaborates closely to develop solutions and processes that align with the diverse needs of the large user community while adhering to the business requirements and Infrastructure Services Portfolio.
Responsibilities
Oversee the configuration, implementation, and support of network installations.
Provide leadership for network support and troubleshooting across the enterprise network.
Collaborate with customers, vendors, and technical teams to identify and cultivate network design, installation, and support opportunities.
Establish and maintain a structured work schedule, including on-call availability, which may include nights, weekends, and holidays.
Develop and maintain comprehensive documentation related to network technologies, topology, equipment, and configurations. This includes setting standards, methods, and producing environment drawings.
Deliver timely and accurate project status updates to customer contacts and senior management.
Analyze system reports, error logs, and activities, initiating system enhancements as required.
Provide high-level engineering support for incident and problem management.
Supervise Managed Services to ensure efficient resolution or escalation of network incidents and problems within SLAs.
Cultivate customer relationships, gather and analyze customer needs, assess available resources, and determine optimal solutions.
Develop project plans, estimate resources for project tasks, and manage assigned projects.
Collaborate closely with senior members of enterprise infrastructure teams.
Advise management on technology roadmaps, evaluate vendor products, and make recommendations on product/service selection and system upgrades.
Provide training, education, and mentoring to staff as necessary.
Participate in after-hours upgrades, troubleshooting, and on-call support.
Professional Experience
Educational Background
Conditions of Employment
Skills
- Exceptional problem-solving and troubleshooting skills.
- Effective communication skills, both verbally and in written documentation.
Req #: 58027
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
Nearest Major Market: Fort Myers
Nearest Secondary Market: Cape Coral
Job Segment:
Network Engineer, Cisco, Engineering Manager, Network, Telecom, Engineering, Technology