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Operational Excellence Manager

Date: Sep 8, 2022

Location: Bonita Springs, Florida, United States

Company: Herc Rentals


Req #: 50569

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.34 billion as of June 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 335 locations and has approximately 6,100 employees in North America.


We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

Short Description

The Manager, Operational Excellence will work with branches, regional management and the Field Support team to help support and develop the Herc Operating Model; Develop and implement processes applicable to the entire network of branches, including new technology (definition of business requirements, piloting and rollout)


  • Implement and project manage processes related to the Herc Consumption Chain
  • Project ownership will include Lean Six Sigma projects aimed to improve customer experience and drive additional revenue or reduction in cost.
  • Create and maintain Standard Operating Procedures (SOP)
  • Work with all Field Support Center departments to identify standard processes for the network of branches
  • Coaches other employees on the use of various tools, concepts and practices foundational to Lean Six Sigma
  • Assigned additional projects as business needs develop


    Professional Experience

    5+ years of professional experience
    Greenbelt Lean Six Sigma certification required, Blackbelt preferred – experience managing Lean Six Sigma Projects (DMAIC process)
    Rental equipment industry highly preferred
    Experience in data collection and analysis for Black Belt projects

    Educational Background

    BA/BS University degree preferred

    Conditions of Employment


    • Communicates professionally and effectively
    • Demonstrated ability to drive projects to completion
    • Energetic and enthusiastic with a desire to win
    • Confident, self-motivated, and ambitious
    • Drive results through teamwork
    • Strong communication skills; ability to communicate with all levels of the organization
    • Ability to influence others without formal authority; acting as a change agent, driving continuous improvement efforts in a fast paced and constantly evolving environment.
    • Work with cross-functional teams
    • Handle multiple assignments within a fast-paced environment while maintaining attention to detail

    Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.


    Keeping you healthy

    Medical, Dental, and Vision Coverage

    Life and disability insurance

    Flex spending and health savings accounts

    Virtual Health Visits

    24 Hour Nurse Line

    Healthy Pregnancy Program

    Tobacco Cessation Program

    Weight Loss Program



    Building Your Financial Future

    401(k) plan with company match

    Employee Stock Purchase Program



    Life & Work Harmony

    Paid Time Off (Holidays, Vacations, Sick Days)

    Paid parental leave.

    Military leave & support for those in the National Guard and Reserves

    Employee Assistance Program (EAP)

    Adoption Assistance Reimbursement Program

    Tuition Reimbursement Program

    Mechanic Tool reimbursement of up to $300 per year

    Auto & Home Insurance Discounts


    Protecting You & Your Family

    Company Paid Life Insurance

    Supplemental Life Insurance

    Accidental Death & Dismemberment Insurance

    Company Paid Disability Insurance

    Supplemental Disability Insurance

    Group Legal Plan

    Critical Illness Insurance

    Accident Insurance


    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors. #LI-JU1

    Job Segment: Lean Six Sigma, Six Sigma Black Belt, Six Sigma, Field Service, Event Planning, Management, Manufacturing, Hospitality