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Senior Systems Engineer

Date: Jul 27, 2019

Location: Bonita Springs, FL, United States

Company: Herc Rentals


Herc Rentals Inc. (NYSE: HRI) is an equipment rental firm committed to providing its customers with unparalleled service and expert solutions needed to take on the most demanding jobs.


With more than 50 years of equipment rental expertise, our growing team consists of more than 5,000 employees and 270 company-owned branches. Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings, value-added services and consultative services that support its customers’ construction, industrial, remediation and maintenance projects.


We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on honesty, excellence, respect, and commitment.

Job Purpose

The Senior Systems engineer will be responsible for day to day management of our cloud computing environment.  This engineer will also be engaged in multiple simultaneous cloud computing projects including Microsoft Office 365, Active Directory, Storage Platforms and Amazon Web Services.


Engineering Support:

  • 2nd and 3rd Tier 24x7x365 Support and Consulting
  • (Resolving individual tickets and providing assistance/mentoring to fellow team members, outsourced business partners and the Help Desk).
  • Serves as Technical Liaison for Herc Rentals Outsource Partners to assure business requirements for project work, Help Desk requests and normal operations are met within the agreed upon Service Level Agreements.
  • Administrative Work:
    • Maintain asset inventory database including information regarding software licenses, warranties, and service agreements for the organization's hardware and software.
    • Maintain standard documentation for department following HERC Rentals’ standard format
  • Monitor work tracking system to insure vendor compliance with negotiated Service Level Agreements.
  • SLA Compliance Reporting
  • Understand departmental billing mechanism.  Code and track invoices.  Prepare and track spending against Purchase Orders.
  • Install, configure and upgrade and enhancements to software/hardware/network systems.
  • May be responsible for designing a data contingency plan or data disaster recovery plan.
  • Oversee the planning, design and implementation of system engineering projects.


Professional Experience

  • Engineering Design in support of Herc Rentals Cloud computing
  • Active Directory – Authentication, Workstation, and Network
  • Infrastructure Automation through PowerShell scripting
  • Application and Web Load Balancing
  • AWS knowledge desirable
  • Workflow & automation knowledge
  • Asset Management for hardware and software
  • Enterprise Application Support (Microsoft and other common applications)
  • Vendor management
  • Disaster Recovery for virtual environments
  • LAN/WAN Networking understanding
  • Project Management
  • Documentation skill sets including process design, process workflow, process instructions, architectural documentation, etc.
  • Excellent troubleshooting skills & problem resolution
  • Strong understanding of PKI infrastructure, certificate deployments required
  • Strong understanding of Active Directory Federation and SAML authentication required
  • Strong Active Directory knowledge of Group Policies, structure, design and performance monitoring
  • Experience with Security best practices, Encryption methods and implementation
  • Experience setting up monitoring systems with alerting thresholds
  • Working knowledge of Linux highly desirable
  • Current Microsoft Certification (MCSE) highly desirable
  • ITIL foundation Certification highly desirable
  • Knowledge with ServiceNow capabilities a plus
  • Oracle and AS400 knowledge and experience desirable
  • Experience with Data Center Hosting and operations a big plus


  • Bachelor's Degree preferred
  • Bachelor's Degree preferred

Conditions of Employment

  • Minimum of 5 -7 years of relevant work experience


At Herc Rentals, our success depends on the success of our people. Our ability to provide exceptional service to our customers and maintain a leadership position in our industry is a result of the people we hire and develop. We are growing in dynamic new ways and we recognize that the right people, offering their ideas and expertise, will enable us to continue our success.


Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays.


Herc Rentals does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor.




Job Segment: Medical, Engineer, Systems Engineer, Construction, Consulting, Healthcare, Engineering, Technology

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