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Central Operations Manager

Date: Sep 13, 2022

Location: Everett, Washington, United States

Company: Herc Rentals


Req #: 51104

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.34 billion as of June 30, 2022. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 335 locations and has approximately 6,100 employees in North America.


We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, refineries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

Short Description

The Central Operations Manager manages the activity in Central Trucking, Central Ordering, and Central Field Service Dispatch and well as responsibility for all costs and P&L statements for the shared cost center/ pool.

The key responsibilities and accountabilities for the incumbent are to:

The Central Operations Manager oversees all facets of the Central Ordering, Trucking and Field Service to include customer interaction, business generation, and process management. The Central Operations Manager commands a team of Central Reservation Coordinators, Central Trucking Dispatchers, and a Field Service Dispatcher with dotted line reporting of pooled drivers and field service mechanics.


  • Achievement of operational goals and financial objectives for cost center/ pool
  • Manage required administrative tasks, controls and reports
  • Work with region management to maintain proper staffing levels to support the business
  • Responsible for hiring, employee performance management (PMED), and terminations 
  • Proactive service fleet management to maximize revenue and minimize costs
  • Responsible for ongoing cost efficiency and department continuous improvement efforts
  • Ensure coordination of all preventative maintenance and adherence to DOT, Gov regulations, HERC requirements
  • Proactive communication with internal/external customers
  • Work with sales reps on selling central operation attributes to customers
  • problem resolution utilizing root cause analysis tools
  • Adhere to company policies and procedures
  • All other tasks assigned by management


    Professional Experience

    Educational Background

    Bachelor's degree from an accredited 4-year college preferred

    Conditions of Employment


      Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.


      Keeping you healthy

      Medical, Dental, and Vision Coverage

      Life and disability insurance

      Flex spending and health savings accounts

      Virtual Health Visits

      24 Hour Nurse Line

      Healthy Pregnancy Program

      Tobacco Cessation Program

      Weight Loss Program



      Building Your Financial Future

      401(k) plan with company match

      Employee Stock Purchase Program



      Life & Work Harmony

      Paid Time Off (Holidays, Vacations, Sick Days)

      Paid parental leave.

      Military leave & support for those in the National Guard and Reserves

      Employee Assistance Program (EAP)

      Adoption Assistance Reimbursement Program

      Tuition Reimbursement Program

      Mechanic Tool reimbursement of up to $300 per year

      Auto & Home Insurance Discounts


      Protecting You & Your Family

      Company Paid Life Insurance

      Supplemental Life Insurance

      Accidental Death & Dismemberment Insurance

      Company Paid Disability Insurance

      Supplemental Disability Insurance

      Group Legal Plan

      Critical Illness Insurance

      Accident Insurance


      Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors. #LI-JB1


      email resumes to [email protected]

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