If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.
In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.
Job Purpose
At Herc Rentals, our success is built on teamwork, customer commitment, and operational excellence. We are currently seeking a highly organized and proactive Senior Sales & Operations Coordinator to join our growing Fort Saskatchewan, Alberta team. This is a key branch position responsible for coordinating equipment availability, logistics, inventory accuracy, and communication between customers, sales representatives, transportation providers, and branch teams.
This role is ideal for an operations-minded professional who thrives in a fast-paced environment, enjoys solving problems, coordinating multiple priorities, and working collaboratively to keep the business moving forward.
Schedule: Monday - Friday 8 am - 5 pm with ability to be on a on call rotation.
What you will do...
- Coordinating equipment availability and fleet utilization to support customer rental needs.
- Working closely with branch personnel and other Herc Rentals locations to source, transfer, and exchange equipment.
- Collaborating with Transportation providers and drivers to schedule and track equipment movements.
- Providing accurate equipment availability and operational information to support contract creation and customer quotes.
- Maintaining equipment inventory records and supporting purchasing and administrative processes.
- Responding to customer inquiries via phone and email while delivering exceptional customer service.
- Utilizing RentalMan and other business systems to manage equipment availability, customer information, and operational activities.
- Supporting operational planning to maximize efficiency and minimize downtime.
- Building strong working relationships with internal teams, customers, vendors, and transportation partners.
- Identifying and resolving operational challenges with a sense of urgency and professionalism.
- Participating in an on-call rotation to support branch operations and customer requirements as needed.
Requirements
- Experience in equipment rental, construction, industrial services, transportation, logistics, or a related industry.
- Previous experience with fleet coordination, dispatching, operations support, equipment scheduling, or inventory management.
- Experience using RentalMan is considered a strong asset.
- Experience with Oracle or other ERP systems is an asset.
- Strong computer skills and ability to learn new systems quickly.
- Excellent verbal and written communication skills.
- Exceptional organizational and multitasking abilities.
- Strong problem-solving and decision-making skills.
- Ability to work effectively in a fast-paced, high-volume environment.
- Professional, mature, and customer-focused approach.
- Demonstrated ability to build positive working relationships across departments.
- Ability to safely lift up to 50 pounds frequently.
- Must be able to work indoors and outdoors when required of the job.
- Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel, and stoop for extended periods of time.
- Ability to sit, stand, and walk for extended periods of time.
Skills
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Takes initiative and proactively identifies solutions.
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Asks the right questions to ensure accuracy and efficiency.
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Enjoys collaborating with others and contributing to a team-oriented culture.
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Maintains a positive attitude under pressure.
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Has a strong work ethic and commitment to customer service.
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Thrives in a busy environment with competing priorities.
Req #: 72244
Type: Replacement
Pay Range: $26 - $28
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Healthcare spending account
Smoking Cessation Program
Weight Loss Program
Herc Life Wellness Program
Building Your Financial Future
Company matched Pension Plan
Employee Stock Purchase Program
Registered Retirement Savings Plan
Non Registered Savings Plan
Tax Free Spending Account (TFSA)
Life & Work Harmony
Paid Vacation Time Off (Minimum 3 weeks)
Paid sick days
Military leave
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Mechanic Tool reimbursement of up to $500 per year
Auto & Home Insurance Discounts
Protecting You & Your Family
Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Disability Insurance
Critical Illness Insurance
Accident Insurance
Herc Rentals is an equal opportunity employer. Herc Rentals does not utilize Artificial Intelligence (AI) for sourcing or recruiting candidates.