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Field Service Mechanic C

Date: Nov 24, 2021

Location: Houston, Texas, United States

Company: Herc Rentals

Req #: 36681

Herc Rentals Inc. is a premier, full-service equipment rental firm – providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers’ projects. 

 

With more than 55 years of equipment rental expertise, approximately 5,100 employees and approximately 295 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..

 

 

Short Description

As a Field Service Mechanic C, you are an entry level technician and will assume a role of familiarizing yourself with product knowledge and standards of quality within the branch. You will serve as a supportive resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times. Field Service Mechanics are dispatched to local jobsites at various times of the day and work independently without direct supervision. This provides the opportunity to build positive relationships with customers all while supporting the growth and improvement of your community.

Responsibilities

  • Follow a consistent schedule of performing preventative maintenance of all Herc owned fleet at long term customer job sites
  • Conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services
  • Diagnose heavy equipment as required to ensure proper operating condition at the job site
  • Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems
  • Assist in reconditioning and replacing assorted parts to return equipment to a safely functioning state
  • Stay up to date with Herc online courses on proper use of equipment and be able to convey those guidelines to customers
  • Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit  
  • Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed
  • Maintain work area on jobsite in a clean and organized manner
  • Produce timely and detailed service reports and repair logs
  • Follow all company’s filed procedures and protocols
  • Build positive relationships with customers
  • Perform additional duties as assigned

Requirements

    Professional Experience

    Ability to understand detailed technical schematics, owner manuals, and product warning labels
    Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services
    Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment
    Ability to be on call to support operational needs
    A valid driver’s license

    Educational Background

    H.S. Diploma or equivalent

    Conditions of Employment

    Skills

    • Ability to lift 50+ pounds
    • Ability to drive/operate multiple types of vehicles and equipment
    • Ability to follow up with customers in a timely manner
    • Ability to handle assorted tools properly and safely
    • Attention to detail
    • Customer service skills to naturally converse with jobsite foreman
    • Flexibility to adapt to changing needs on an active jobsite
    • Interpersonal skills to communicate effectively and efficiently
    • Must possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work orders
    • Solid and proven computer skill set to enter work orders
    • Understanding the importance of time management
    • Works and communicates effectively with all levels of the company

     

    Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.

     

    Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays. 

     

    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, nationals origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.


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